Thank you for shopping with UK CENTER! We are committed to providing you with the best shopping experience possible. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
- Eligibility for Returns:
You have [30 days] from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include the receipt or proof of purchase. - Non-Returnable Items:
Certain types of items cannot be returned, such as:- Gift cards
- Downloadable software products
- Items marked as “Final Sale”
- Perishable or time-sensitive items
- Damaged or Defective Items:
If you receive an item that is defective or damaged, please contact us within [48 hours] of receiving your order at [your contact email/phone number] with photos and a description of the issue. We will arrange for a replacement or a full refund.
2. Refunds
- Refund Process:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within [7-10 business days]. - Late or Missing Refunds:
If you haven’t received a refund yet, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [your contact email].
3. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at [your contact email] and send your item to: Shop No 1342,Railway Road, OPP: Church ,Near Standard Chartered Bank, Faisalabad.
4. Shipping Returns
- Return Shipping Costs:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. - Shipping Address:
To return your product, please mail it to: - UK CENTER (Awais Cheema [owner])
Shop No 1342,Railway Road, - OPP: Church ,Near Standard Chartered Bank,Faisalabad
5. Contact Us
If you have any questions about our return and refund policy, please contact us at:
Email: [cheema.owais@gmail.com]
Phone: [+92-321-7800803]